I thought I was a big company guy and all of a sudden discovered that I was more of a risk-taking entrepreneur than I had ever appreciated. Benchmark wouldn’t be here had it not been for his support. He’s been terrific. What is the industry’s biggest challenge? Benchmark Senior Living, a leading provider of senior living services in the Northeast, today announced that three executives at The Commons in Lincoln continuing care retirement community in Lincoln, Mass., have been promoted for their leadership excellence. A graduate of Case Western Reserve, he previously served as president and CEO for Mariner Health Care, Inc., and as chief operating officer for Integrated Health Services and held various management roles in speciality and rehabilitation hospitals. We have a Benchmark University Training Center here at our home office so people come here and we can pop in and participate in those offerings. Was there a defining moment for you as an entrepreneur when you knew you wanted to start this company? We sat down with Winkle to learn about Sunrise's approach to growth and branding, the company's early foray into Medicare Advantage, and where he sees opportunities to excel through technology. Benchmark Senior Living works hard to build a positive work environment. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Now the firm is setting its sights outside the northeast. 195 Ratings. I consider that Benchmark [as a company] has had a mentor. We sat down with Tom in his Waltham, Mass. We’d like to do nothing but promote from within, ultimately. https://bit.ly/3b3lBBV Charlie Baker and Elder Affairs Secretary Elizabeth Chen spoke. The … When I get these meetings I have several areas I like to explore: We helped pass the legislation in Massachusetts and created the category in Massachusetts. They want to get their meals when they want them. About Benchmark Senior Living Based in Waltham, Mass., Benchmark Senior Living is a leading provider of senior living services in the Northeast. Being an entrepreneur was the furthest thing from my mind. Questions and Answers about Benchmark Senior Living CEO. Grape started Benchmark from the ground up almost 20 years ago, and essentially brought the assisted living concept to Massachusetts, where the company is based. During our first few years when I did not know how I would meet payroll, I’d pick up the phone every couple of weeks and say, “Peter, can I buy you a cup of coffee?” and he always knew what that meant. I then joined a company that had some early stage assisted living communities. Our industry continues to have unacceptable levels of turnover. This predates the great recession; back to the story of: I thought I was a big company guy and all of a sudden discovered that I was more of a risk-taking entrepreneur than I had ever appreciated. Tom Grape is Chairman/CEO at Benchmark Assisted Living. 339 Benchmark Senior Living reviews. Starting the company was certainly very hard, and yet starting any company is hard. Stephanie began as an Executive Director and she’s been a super success story working her way up. I can rally people to support. Today, with communities in 21 states, the Watermark team continues to develop and manage senior housing with specific attention to systems, processes and people. Benchmark Senior Living recently announced that Jerry Kemper has joined the company as senior vice president and CFO. This was in 1990, and I was traveling all over. , Nov. 20, 2017 /PRNewswire/ -- Benchmark Senior Living , a leading provider of senior living services in the Northeast, has been named one of the Top Places to Work in Massachusetts by The Boston Globe for the 10 th consecutive year . I discovered what it was really all about. The service package has not really kept up, and it’s not really full-service anymore because everybody is heading to a range for more services to come into the building. Benchmark Senior Living LLC is located in Waltham, MA, United States and is part of the Nursing Homes & Long-Term Care Facilities Industry. I’m pretty creative, and I have a lot of ideas. I stayed with that company for a few more years and then tried to start my first venture in senior housing in 1989, which you may remember was also a recession year. Do you think the industry does a good job of taking people on the front lines (and when I say ‘front lines’ I mean more Executive Director than caregiver) and helping those people go to the next level in their careers? What’s the biggest risk you’ve taken in your career? The real estate company I was with at the time had teamed up with an operator—in a venture that did not work out. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by our residents and families. Sitting with senior living CEO’s is a huge privilege. See Tom Grape's compensation, career history, education, & memberships. Founder, Chairman and CEO Tom Grape has led Benchmark and its more than 6,300 associates to achieve over $2.5 billion in company value and $425 million in annual revenue. Founded in 1971 on the strength of a $300,000 grant from a Quaker organization in Philadelphia, Kendal quickly established itself as a leading not-for-profit provider of senior living communities, programs and advocacy and empowerment services. We sat down with Kelly to learn about the company’s vision for a new kind of senior living partnership, and to hear how his time in construction introduced him to the men and women who arrived on sites in dark, The Leadership Series is produced in collaboration between Senior Housing News and PointClickCare®. https://bit.ly/3b3lBBV Pros. ... Approves of CEO. Hosted by Mass-ALA, the panel was part of a two-day conference during which Massachusetts Gov. I’m not always as patient with those things as some people would like me to be. Read More. WALTHAM, Mass.—Benchmark Senior Living, a leading provider of senior living services in the Northeast, announced they have acquired the real estate and operations of Evolve at Rye.Located in Rye, New Hampshire on Route 1, Evolve at Rye is a 40-apartment community capable of serving up to 64 residents. The great recession was difficult, but I’m actually really proud of how we managed our way through it. I can think of several. At the ALFA convention I had a chance to have lunch with Tom Grape, the CEO of Benchmark Senior Living. It’s a very difficult thing to keep the culture in alignment with the resources, or the growth in alignment with the people that you’ve got. I don’t know if I remember any particularly pithy sayings, but I guess a piece of advice I would give myself is to know who you are so that you are being true to yourself and your choice of fields, and the role you’re choosing to take, your strengths and weaknesses as a manager; that you get who you are and you’re open to feedback about it and you’re true to yourself. The workforce and the ratio of caregivers to seniors are under dramatic pressure in the coming couple of decades. I guess it depends on your definition of affordable. A lot of people of course would conclude that it wasn’t going to work and say, “Oh my God I’m never doing that again; that was a mistake.” I knew I was an entrepreneur when I knew I had to do it again, and I learned a lot of lessons and I wanted to apply those lessons. It has its headquarters in Waltham, Massachusetts. Our view was we weren’t going to do that and I’m really proud. This is the Benchmark Senior Living company profile. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by … # CalledtoCare. Now we’ve got to talk about the other side. Tell me about how you got into senior living and how Benchmark got its start. Consumers will demand the industry to change in ways that we haven’t so far. WALTHAM, Mass. All Rights Reserved. We’ve developed a number of new communities and have acquired communities since. Its locations are centered around the Northeast area of the United States. Finding, developing and retaining sufficient and qualified talent for our industry’s needs. Not a lot of other people would’ve done that. Tom Grape is Chairman/CEO at Benchmark Assisted Living. Chris Golen has been promoted from Campus Executive Director to Regional Director of Operations for all of Benchmark’s Continuing … Twenty cents covers debt service in the building, and 10 cents (plus or minus) is cash flow. The company was founded in 1997 and has grown significantly over the years to offer new programs and locations for residents. With a background in finance and architecture, Freshwater happened upon senior living development early in his career after starting a market research firm that took a look into the fledging industry and challenged the conventional wisdom. He was our first investor and he was our angel. How are things different today from when you started? I think our industry is still sort of like Model T. See any color Model T you want as long as it’s black. Secondly, we have an Executive Director in Training Program run by one of our senior, most successful Executive Directors. Salaries Benefits Working Hours Interviews Part Time Jobs Working Environment Working Culture Background Check Drug Test Hiring Process Office Locations Work Life Balance CEO Company Future Dress Code Promotion Shifts. I’m not very disciplined about, “Here’s the course we’re going to stick with for the next six months.” I’m usually changing direction regularly. What are some of your greatest strengths as a leader? What’s been the biggest challenge Benchmark has faced and how did you overcome it? Glassdoor gives you an inside look at what it's like to work at Benchmark Senior Living, including salaries, reviews, office photos, and more. People want rural, they want high-rise, they want urban, they want mixed-use, they want services. I think you take a look at the economics of assisted living and 70 cents of every dollar covers operating expenses, mostly labor. Prior to joining Sunrise, he served as CEO for MedQuest, Inc., an outpatient operator of diagnostic imaging services. We sat down with Freshwater and Barnes (see below) to hear about their first foray into senior housing, their founding principles, and the metrics they look for in their day-to-day, Meet Sean Kelly, CEO of Kendal Corp. out of Kennett Square, Pennsylvania. We began with a business plan—we didn’t have any communities at the outset—we’ve ended up acquiring most of the communities we had built at the previous company over time. I think I’m pretty good strategically. What’s the best piece of advice you’ve received in your career? # CalledtoCare. Right now assisted living is all rental. A Buffalo, N.Y. native, Winkle began in the CEO role in 2014 after serving as the company's chief operating officer—a position that brought him to Sunrise in 2013. Benchmark Senior Living's key executives include Tom Grape and 6 others. I always paid him back and he’s done very well on his investments in Benchmark. 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